At various moments during a customer relationship, you are legally required to keep track of an audit trail. Use customer due diligence to automatically record all these steps. This saves you a lot of time, preventing human errors.
The last thing you want is for your customer data to be in the street. All case files are therefore strictly protected in your own environment.
The risk of a digital audit trail is that you can no longer fall back on hardcopy files. Use our Customer Due Diligence solution to provide a solid back up and recovery process in compliance with all quality requirements.